Please note:
All payments are processed and received via Tebex (Buycraft).
You will receive what you paid for when the payment comes through.
This can take up to 10-15 minutes, if your rank still does not show in the game after 10-15 minutes, please contact us. Please do not contact Mojang about concerns on payments, they have nothing to do with the payments to UltimatePrison.
In game physical items are seasonal. Only Ranks are permanent.
We can remove/modify anytime anything you have purchased, without any notice.
No refund.